Chaz Mabry

Berkeley, CA | 510-612-2230 | chazmabry@gmail.com
LinkedIn

Objective

Audiovisual Engineer with over 10 years of experience in enterprise AV design, installation, and troubleshooting. Passionate about leveraging technology to create seamless and user-friendly AV experiences. Seeking to contribute my expertise in AV engineering to support OpenAI's mission of deploying AGI for the benefit of all.

Key Skills

Enterprise AV Design & Implementation
Conference Room AV/VC Standards Development
Global AV/VC Deployment & Lifecycle Management
AV Systems Troubleshooting & Repair
Vendor Management & RFP Development
Video Conferencing Platforms: Zoom, Google Meet, Microsoft Teams, Cisco Webex
AV Hardware Expertise: Cisco, Logitech, Neat, Crestron, Q-SYS
Networking Technologies & Architectures: LAN/WAN, VLANs, QoS for AV traffic
Global Project Management & Coordination
AV Break/Fix Service Planning
Documentation & SOP Development
Knowledge of Industry Trends in AV/VC
Proficient in IT Support & Ticketing Systems: Jira, ServiceNow
Executive & VIP Support
High-Pressure Problem Solving
Interpersonal & Communication Skills
Proactive & Detail-Oriented Approach

Professional Experience

AVI Systems, San Francisco Bay Area, CA

Senior AV Engineer
November 2023 – Present

Managed new builds and service for Bay Area clients including AbbVie, ServiceNow, and Astellas.
Developed and implemented AV/VC design standards for enterprise clients, enhancing system reliability and user experience.
Troubleshot and repaired complex AV systems, reducing downtime by 30%.
Stayed abreast of industry trends, integrating cutting-edge technologies into client solutions.
Collaborated with networking teams to ensure seamless integration of AV systems with enterprise networks.
Provided executive and VIP support during high-profile events, ensuring flawless AV performance.

Diversified, United States

Senior Field Engineer
April 2022 – January 2023

Commissioned large event spaces for clients like UC Merced, Sonora State, Chase Bank, BMO, and the San Jose Sharks.
Managed AV/VC build processes for new office build-outs, ensuring projects were completed on time and within budget.
Developed RFPs for AV integration vendors and managed the bid/build process.
Migrated VC software platforms, leading transitions with minimal disruption to client operations.
Collaborated globally, dealing with various regulations and work cultures.
Specialized in Cisco, Logitech, and Neat video conferencing hardware, enhancing system capabilities.

David Brower Center, Berkeley, CA

AV Manager
March 2022 – March 2023

Managed AV operations for a nonprofit event center, enhancing community engagement through technology.
Implemented AV break/fix service plans, improving system availability by 25%.
Trained staff on AV equipment usage and troubleshooting.
Handled daily IT and AV support tickets, achieving rapid resolution times.
Supported live events, providing real-time troubleshooting for AV setups.

Autodesk, San Francisco Bay Area, CA

Global Workplace Technology Project Coordinator
March 2018 – October 2021

Led global deployment of Zoom Rooms, among the first to scale this technology in 2018.
Developed and managed global conference room AV/VC standards, enhancing user experience across 100+ rooms worldwide.
Managed lifecycle of AV/VC technology, including budgeting, upgrades, and decommissioning.
Hired and managed AV vendors globally, navigating different regulations and work cultures.
Wrote comprehensive documentation for installation, troubleshooting, and end-user guidance.
Collaborated with IT security teams, ensuring compliance with regional standards.
Optimized ticketing processes, decreasing average resolution time by 20%.
Implemented preventative maintenance schedules, reducing equipment failure by 15%.
Worked closely with senior leadership to support executive meetings with zero downtime.

Blueprint Studios, San Francisco Bay Area, CA

Audio Visual Technical Manager
December 2014 – March 2018

Established the AV department, managing inventory and purchasing.
Produced large-scale corporate trade shows, including Palo Alto Networks' Ignite event.
Developed project plans, budgets, and timelines for AV installations.
Managed vendor relationships and coordinated logistics for equipment and staffing.
Strengthened cross-functional collaboration, enhancing customer experience.

Early Career and Personal Projects

Freelance Event Production and Live Music Video Recording
2008 – 2011

Provided AV services for live performances, honing skills in audio and video signal flow.
Learned video conferencing technology and hardware setup.
Worked as a Pro Tools Operator for an award-winning songwriting company.

Band Tour Management and Mobile PA System Design

Booked national tours using MySpace, showcasing early adoption of digital platforms for networking.
Designed a mobile PA system with wireless capabilities and in-ear monitoring, including backing track playback.

Community Event Organization

Transformed a church basement into a teen center for punk shows.
Managed sound and lights, and booked bands, fostering a local music community.
Recorded local bands on a four-track recorder, developing early audio engineering skills.

Education

SAE Expression College, Emeryville, CA
Bachelor of Applied Science in Sound Art
2008 – 2011

Focused on digital and analog audio/video signal flow, AV hardware, and video conferencing technology.

Certifications

Pro Tools Operator Certification
Biamp Tesira Certification
Dante Level 3 Certification
Q-SYS Level 2 Certification

Additional Skills

Enterprise Networking Knowledge: Understanding of LAN/WAN, VLANs, QoS for AV traffic.
Software Proficiency: Pro Tools, Q-SYS Designer, Crestron Toolbox, Microsoft Office Suite, Google Workspace.
IT Support: Experience with operating systems (Windows, macOS), and basic IT troubleshooting.
Project Management Tools: Asana, Jira, Notion.
Experience with Ticketing Systems: Jira, ServiceNow.
Multitasking in Fast-Paced Environments
High-Pressure Problem Solving
Interpersonal & Communication Skills
Proactive & Detail-Oriented Approach

Interests and Passion

Early Passion for AV Technology: Inspired by personal experiences, leading to a lifelong dedication to AV engineering.
Commitment to Innovation: Constantly exploring new technologies and methods to improve AV systems.
Aligning with OpenAI's Mission: Enthusiastic about contributing to AI initiatives that benefit humanity.